What Orlando Homeowners Say About Halden Heating and Air Orlando
Reviews matter in Orlando because our weather doesn’t hand out second chances. When a compressor quits in July or a furnace won’t fire on a 40-degree January night, you need to know the company you call will show up, quote a fair price in writing, and stand behind the work. That’s what these reviews reflect. We earn them one repair at a time, with a written price before work starts, a written guarantee on every repair, and a live person answering the phone around the clock. Andre Fuller, our owner, still works jobs personally, which means the name on the truck is the name doing the work.
Recent Reviews
“Our AC died on a Saturday afternoon when it was 96 outside. Halden had a tech at our house in under two hours. He found the capacitor had failed, showed me the old part, and gave me a written price before touching anything. The repair took about 45 minutes and the house was cooling again before dinner.”
Reggie F. – College Park
“The technician tracked down a refrigerant leak in our upstairs unit that two other companies couldn’t find. He explained what a refrigerant recharge actually meant, showed me where the leak was, and fixed it the same visit. The written guarantee came standard, which honestly surprised me.”
Diego F. – Lake Nona
“Our furnace started making a grinding noise on the first cold snap of the year. I called at 11 at night and a real person picked up, not a voicemail tree. Andre came out the next morning, diagnosed a failing blower motor, and gave me a written quote. It was fixed that afternoon.”
Luis T. – Winter Park
“I booked online around 8 a.m., got a live arrival time, and could actually track the tech’s truck on the way. He was background-checked and in uniform. The repair was done right the first time, and the written guarantee was explained before he left, not buried in fine print.”
Michelle W. – Baldwin Park
“We replaced our entire AC system through Halden. No pressure, no markup games. The written price covered everything, and the install crew had our Carrier unit running in one day. A small issue came up two weeks later and they were back within 24 hours at no charge under the guarantee.”
Reggie F. – College Park
“The tech diagnosed a failing compressor in our Rheem unit and gave me the straight answer: repair was possible, but replacement made more sense at that age. He wrote up both scenarios with pricing and let me decide. That honesty is why I’ll keep calling them.”
Luis T. – Winter Park
Why Customers Trust Us
The reviews above share a pattern: a specific HVAC problem, a clear diagnosis, a written price before work starts, and a repair that holds. That’s not an accident. It’s how we’ve operated since 2004, and it’s what the Relay Home Co. network calls The Relay Standard, with The Relay Visibility Guarantee behind every visit. You get a live person on the phone 24/7, not a call center. You get a technician with a real arrival time you can track to your door. Every repair includes a written guarantee. If it fails within the coverage window, we return at no charge under our Free Second Visit policy. And our 365-Day Done Right Promise means a full year of accountability on every completed job in Orlando, not just the first week. We service Carrier, Trane, Lennox, Goodman, Rheem, York, Daikin, Bryant, and American Standard. When your AC or furnace needs attention in Orlando, call us at (850) 695-3178 and get a real answer from a real person.
Written by Andre Fuller, Owner at Halden Heating and Air Orlando, serving Orlando since 2004.